FAQ

How can we help?
Got questions? Need answers? We got you.

General

CashTrade is a multipurpose cooperative society; we provide our members and customers financial services and loans with the intention of making our process easy. The application grants you easy access to savings and loans with just a few clicks.

You can get stated by visiting our office at the State Secretariat and obtain a Membership Form and fill as appropriate, then submit the Form back to our office at same location.

Minimum opening account balance is N5,000 only.

All you need to make a loan request on CashTrade are just:

  •  Your personal details.
  • Your employment details
  • Business details or
  • A functional debit card.

Our app is easily accessible on Google Store for download and you can get started with your transactions in just few minutes after you must have been registered as a member.

You can apply for Digital (virtual access) from our office; and most importantly, it is completely free.

Loans

Applying for a loan is a very simple process visit CashTrade office and obtains loan Form.

Or visit our website through your mobile app, once you are logged into App, navigate to My Loans section and fill in your details for a loan request.

For your first loan request, you can borrow as much as ₦5,000. Your loan eligibility increases as we get to know you better.

We work with the all information you provide during documentation, more documents may be require if need be

A lending decision is made from your credit score as a member. Your credit score is based on the information that you provide to us. The more genuine these information are, the higher your chances of getting a loan.

We’re very sorry for declining your request. It only means we don’t have a loan product that matches your profile at the moment. We want you to check back with us soon.

Yes, the more you repay the higher the loan amount you are eligible for.

You can repay your loan either manually or via the auto-debit service. You can also repay from you savings account balance only.

The auto-debit service makes loan repayment seamless. The service uses the debit card attached to your active loan to initiate a loan repayment for you. Auto-debit helps you stay true to your words and increase your credit score.

CashTrade supports MasterCard, Visa, and Verve cards for auto-debit as long as there are sufficient funds in the account, you don’t need to worry.

Sure! You can pay as soon as you can afford to repay, it doesn’t matter if the loan is not due yet.

Yes, you can pay in installments to reduce your total outstanding loan.

There are two deferent types of loan categories:

  • Employees Loans
  • Business/Customers Loans

Security

Your NIN is strictly for identity verification to help us kick against identity theft and protect your funds and transactions.

Your security is our topmost priority. We warehouse your card details with a PCI-DSS compliant payment processor, Paystack for your security.